AYP Group Terms of Use

Effective Date:

7 Apr 2025

Table of Content

1. Overview

Welcome to AYP Group. These Terms of Use ("Terms") govern your access to and use of the AYP Global Pay platform (the “Platform”), operated by AYP Pte Ltd ("AYP", "us", "we", or "our"). By accessing or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our Platform. 

AYP provides a comprehensive suite of workforce management solutions, including Employer of Record (EOR), Professional Employer Organization (PEO), payroll management, and HR services. Our Platform enables businesses to hire, manage, and pay employees seamlessly across multiple jurisdictions while ensuring compliance with local labour laws. 

 These Terms apply to all users of our Platform, including businesses, employees and other authorized users. Certain services may be subject to additional terms, which will be outlined in your service agreement. AYP reserves the right to modify, suspend, or discontinue any aspect of the Platform or services at any time, with or without notice. 

2. Definitions

  • "AYP," "we," "our," "us" refers to AYP Group and its affiliates. 
  • "User," "you," "your" refers to any individual or entity accessing or using our Services. 
  • "Services" refers to the employer of record, payroll, HR, and related services provided by AYP. 
  • "Platform" refers to our website and any associated software, applications, or tools. 

3. Platform Use and Eligibility

To access certain features of our Services, you may be required to register for an account. You agree to: 

  • Provide accurate, current, and complete information during the registration process. 
  • Maintain and promptly update your account information to keep it accurate, current, and complete. 
  • Maintain the security and confidentiality of your account credentials. 
  • Notify us immediately of any unauthorized use of your account or any other breach of security. 

You are responsible for all activities that occur under your account. AYP will not be liable for any loss or damage arising from your failure to comply with these obligations.

4. Intellectual Property Rights 

All content, trademarks, service marks, trade names, logos, and other intellectual property displayed on our Platform are the property of AYP or their respective owners. You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for their intended purposes. The platform access does not permit you to: 

  • Reproduce, modify, distribute, or publicly display any content from our Platform without our prior written consent. 
  • Use any data mining, robots, or similar data gathering or extraction methods. 

5. Fees and Payment

To use AYP’s services, including the Platform, the Client shall pay the applicable fees in accordance with the agreed Sales Agreement. 

You agree that: 

  • All payments will be made in the currency specified at the time of purchase.
  • All fees are non-refundable, except as required by law or as explicitly stated in these Terms.
  • You are responsible for providing complete and accurate billing information to AYP. 

6. Termination

If you wish to terminate your access to our Platform, you must submit a formal termination request to AYP Group in accordance with the notice period specified in your agreement with us. Upon receipt of your termination request and completion of any applicable service obligations, your access to our Platform will be discontinued. 

We reserve the right to suspend or terminate your access to our Platform immediately, without prior notice or liability, for any reason, including but not limited to if you breach these Terms or applicable laws. Upon termination, your right to use the Platform will cease immediately. 

7. Disclaimers

Our Platform and Services are provided on an "as-is" and "as-available" basis. AYP makes no warranties, express or implied, regarding the operation of the Services or the information, content, or materials included therein. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose. AYP shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability under these Terms shall not exceed the fees paid by you in the last six months. 

8. Limitation of Liability

To the maximum extent permitted by applicable law, AYP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from: 

  • Your use or inability to use our Platform or Services. 
  • Any unauthorized access to or use of our Platform and/or any personal information stored therein.
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Platform by any third party. 

9. Indemnification

You agree to indemnify, defend, and hold harmless AYP, its affiliates, officers, directors, and employees, from and against any and all claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our Platform, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party. 

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore. 

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our Platform. Your continued use of the Platform after the posting of the revised Terms constitutes your acceptance of such changes. 

By using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.